If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging.

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

The following conditions must be met:

- you can return an item within 14 days (max. inspection period) after receiving your order. The period of 14 days starts on the day after receipt. After the expiry of the trial period, the purchase agreement is a fact.
- the item will only be accepted for return if it is 100% resaleable, in its original condition and in the original packaging. If reasonably possible. We therefore advise you to keep the supplied accessories at all times.
- the packing slip or (copy of) invoice must be included in the packaging.

If you decide to return the item yourself, the costs for returning are at your expense. In the event of a defect or if you have received an incorrect item, Abitare Online will pay the costs for returning it.

If you have already paid for the order or part of it, the paid amount will be refunded to the account number with which you paid within 10 working days. If you have not yet paid, the payment obligation will lapse.

You register your items for return by sending an email to returns@abitare-interiors.com within 14 days of receiving your order, stating your reason for return, name, address, invoice number and account number.

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs amount to approximately a minimum of €7.25 per package, consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at returns@abitare-interiors.com . We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

Products that you purchase through this online store are custom made according to the specification you enter. The right of withdrawal therefore does not apply. The sale is final after successful payment.

1. The entrepreneur can exclude the consumer's right of withdrawal to the extent provided in paragraph
2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time before concluding the agreement.

2. Exclusion of the right of withdrawal is only possible for products:
a. which have been created by the entrepreneur in accordance with the consumer's specifications;
b. that are clearly personal in nature; c. which by their nature cannot be returned;
d. that can spoil or age quickly;
e. the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
f. for individual newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal;
h. Products from Calligaris, LABEL51 and Fritz Hansen (EAN Registered) are excluded due to their personal and natural nature. This also applies to all sofas due to their personal nature regarding fabric choice and size (customization).
i. Products of a personal nature or composition or produced on request are excluded from return. For example, sofas due to their many options in fabric or leather types and colors, the same for leather or upholstered armchairs and chairs and custom-made items (made to measure).

Abitare Warehouse, Attn. Retour, P/a Grotestraat 65, 5931CT in Tegelen (NL).